For all customer support, press, wholesale, and partnership inquiries, contact us at <a href="mailto:info@saltandstone.com">info@saltandstone.com</a>.

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SALT & STONE

Do you offer expedited shipping?

Do you offer free shipping?

How much does standard shipping costs?

My order was marked as delivered but I haven't received it.

What is your current processing and shipping timeframe?

Where do you ship from?

Where do you ship to?

Where is my order?

My package was stolen. What should I do?

Shipping & Delivery

Can I edit my order after it has already been placed?

I am missing an item from my order.

Order Information

Can I return or exchange an item that I received as a gift?

What is your return policy?

How do I initiate a return or exchange?

When will I receive my refund for my recently return item(s)?

Returns

How do I manage my subscription account?

I need help with my subscription.

What are your subscription terms and conditions?

Subscription Information

Can I apply a promo code to any product on the website?

Can I apply a promo code to my subscription order at checkout?

Can I price match a promotion from a Salt & Stone retailer partner?

Can I receive a price match on a recent promotion that I missed?

I received a promo code. May I apply it to an order that I've already placed?

Promotions

How does "Build Your Own Set" work?

Are there any exclusions?

May I use other promotional codes with this offer?

How do I get the 15% off discount?

Build Your Own Set

Are Salt & Stone products Phthalate and Paraben free?

Are Salt & Stone products safe to use during pregrancy and for kids?

Are the fragrances used in Salt & Stone products natural?

Are your deodorants aluminum free?

Are your deodorants an antiperspirant?

Are your products safe for sensitive skin?

How do I store my Salt & Stone products?

Our recommended candle-burning tips.

Can I use the Body Mist in my hair?

How do I unlock my Body Wash Pump?

How long does the Body Mist last on the skin?

On average, how long does one tube of deodorant last?

What is the difference between the Deodorant and the Gel Deodorant?

What is the shelf life of Salt & Stone products?

Where can I find a full ingredient list?

Is your packaging BPA free?

Product Questions

Can I purchase a Salt & Stone Gift Card?

What forms of payment do you accept?

What can I do if my payment is declined?

Payment Information

Are Salt & Stone products cruelty free?

Are Salt & Stone products gluten free?

Are Salt & Stone products Vegan?

How do I recycle my Salt & Stone packaging?

What makes Salt & Stone sustainable?

Sustainability

I am an influencer and would love to partner with Salt & Stone. Who do I contact?

I am looking to become a Salt & Stone wholesale partner. Who do I contact?

Partnerships & Wholesale

How do I refer a friend?

How will I know if someone I referred made a purchase?

Can I apply more than one referral discount to a single order?

Is there a limit to how many people I can refer?

What if my friend cancels their order?

Why wasn’t I able to refer a friend?

Still have questions?

Can I participate in the referral program if I live outside the US?

Refer A Friend

What is Salt & Stone’s Membership program and how can I join?

How and when will I receive my rewards?

How can I reach the next level?

Do my previous purchases count towards my membership level?

How do I track and use my credits?

How do I redeem my credits?

Do my credits and rewards expire?

Is there a minimum order value to earn rewards?

How long will I stay at my current level?

What happens to my store credit or level if I cancel or return an order?

Can I use my rewards on subscription orders?

How do I remove myself from the membership program?

Membership

Where can I find Salt & Stone products?

Where are Salt & Stone products made?

How can I contact Salt & Stone?

About Us

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